Find out about payment options, VAT and more


What payment methods can I use?

You have plenty to choose from - there’s Visa, Mastercard, Amex or Apple Pay. You can even opt to pay by cash on delivery.

Is there a purchase limit for Cash on Delivery?

Yes, we accept a maximum purchase amount of 8,000 AED for Cash on Delivery. Any order over 8,000 AED will be payable by debit or credit card.

Are your prices inclusive of VAT?

Yes! All prices shown on our site include VAT.

My order has just been canceled because there’s a problem with it. What happened?

We’re sorry this happened, but your order was canceled because we couldn’t process your payment details. To place a new order, you can check the following details to ensure it goes through:

  • Check if the card details saved in your account has the correct information — this could involve anything from the expiry date to your name
  • Make sure you’ve entered the right security code — that’s the 3 or 4-digit number on the back of your card