Shipping & services
We aim to make your shopping experience with us as fun as it's easy, so here's all you need to know about getting your order delivered.
Everywhere! We deliver across the United Arab Emirates - be it in Dubai, Abu Dhabi or Al Ain, we’ve got you covered.
Standard DeliveryDelivery done within 1 to 3 days Free delivery for orders AED 100 and over AED 20 delivery charge for orders under AED 100
We’ll deliver your order within 1 to 3 days starting from the day you placed your order.
We’ll send you an email when your order has been handed over to our delivery partner.
Yes, you can! Just ring us up at 800 869 778 732 (800 TOYS R US FC) and let us know the new delivery address you’d like us to ship to.
We might ask for your ID, so please keep it handy.
Yes! We offer free home assembly and installation on some of our items and this includes assembling trampolines, play houses and more. Just hit Add professional assembly when you're about to checkout
No, we only deliver within UAE. If you wish to send the item outside the UAE, you’ll have to bear the responsibility and any shipping, handling, forwarding & related costs.