We’ve got you covered. We’ve collected some of the most commonly asked questions to help you with your shopping experience. Select the topic that’s most relevant to your query.
Learn how to create an account & update personal details
How to cancel and track your orders
Find out about payment options, VAT and more
Shipping & services
Know more about our delivery options & services
FAB 15% Cash Back
Receive 15% cash back automatically on your bank account!
Returns & refunds
Find out about our hassle-free returns & refunds process
Click & Collect
Learn how you can shop online and conveniently collect in store